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Logo de la ville de neuilly sur marne
en_GB English (UK)
en_GB English (UK) fr_FR Français zh_CN 简体中文 es_ES Español ar العربية pt_PT Português ru_RU Русский de_DE Deutsch nl_NL Nederlands it_IT Italiano el Ελληνικά

Health and hygiene

Unfit housing is housing that is in serious disrepair and may affect the health of the occupants or neighbours. Insalubrity is an extreme case and should not be confused with indecent or dilapidated housing.

1. Poor maintenance

The tenant is responsible for the day-to-day upkeep of the property. The owner cannot be held responsible for poor maintenance of the property.

2. Repairs to be paid by the tenant

All minor repairs and routine maintenance are the responsibility of the tenant (decree no. 87-712 of 26 August 1987).

3. Indecent housing

The indecency of a dwelling is a matter for the contractual relationship between the landlord and the tenant. The concept of decency is assessed in terms of the dwelling's compliance with minimum standards of comfort and equipment, as well as health and safety (decree no. 2002-120 of 30 January 2002). Disputes relating to decency are dealt with by the district court. At the tenant's request, the district court assesses whether the property is not fit for habitation, and determines the nature of the work to be carried out and the deadline for completion. It is up to the tenant to prove that the property is not fit for habitation by any means.

4. Lack of hygiene and cleanliness in the home

As part of his general policing powers (article L.2212-2 of the General Code of Local Authorities), the mayor is required to intervene to ensure the safety of his municipality and compliance with the Departmental Health Regulations (RSD 3.26 Mo).

5. Insalubrity

The unhealthiness of a dwelling is defined primarily in terms of the danger to the health of its occupants or neighbours, due to the extent of the deterioration of the dwelling and/or the lack of interior equipment essential for normal use of the premises (heating, electricity, drinking water, sanitary facilities, etc.). Insalubrity is assessed on a case-by-case basis according to precise criteria and following a procedure detailed in the Public Health Code: articles L.1331-26 to L.1331-31.

In cases 3 and 4, we advise you to initiate mediation with your landlord. The ADIL (available at the Mairie) or the CNL can also help. If your landlord does not respond to your repeated requests, legal proceedings may then be brought before the appropriate court.

In cases 5 and 6, the Municipal Hygiene and Health Department may intervene after a report has been made.

What is a building in danger of collapse?

Buildings in danger of collapse are buildings that "do not offer the guarantees of solidity required to maintain public safety". (article L.511-1 of the French Construction and Housing Code). These are buildings where the structure has become unstable due to a construction defect or advanced age: major cracks in a wall, a ceiling threatening to collapse, etc.

Buildings that are in danger of falling into disrepair are dangerous for the safety of occupants and local residents.

The actions of the Housing and Property Management department

If there is a suspicion that a building is at risk, the health inspector from the housing and property management department will visit the site as soon as possible to assess the condition of the building. If the risk is confirmed, there are two possible options:
- imminent peril
- ordinary peril

What is carbon monoxide?

Carbon monoxide (CO) is a gas produced by poor combustion in your water heater or certain heating appliances: oil or gas space heaters, stoves, generators, fireplaces, etc.
It is odourless, invisible and non-irritating, but it is toxic and sometimes fatal.

Carbon monoxide poisoning causes a variety of symptoms, depending on the individual and the level of poisoning:
- mild" intoxication: headaches, dizziness, nausea, vomiting
- chronic intoxication: weakness, shortness of breath, mental confusion, heart problems

And in the most serious cases: loss of consciousness, brain damage... and death.

In pregnant women, exposure to carbon monoxide can cause foetal death or malformations of the skeleton and nervous system.

Advice

To limit the risk of carbon monoxide poisoning in the home, you should :

  • Before each winter, have your heating and hot water systems and flues systematically checked and serviced by a qualified professional.
  • Every day, air rooms for at least ten minutes, keep ventilation systems in good working order and never block air inlets and outlets.
  • Follow the instructions for using combustion appliances: never run auxiliary heaters continuously.
  • Always place generators outside buildings. Never use appliances not intended for this purpose for heating: cookers, braziers, barbecues, etc.

 

What to do in the event of poisoning?

  • Ventilate the premises immediately by opening doors and windows
  • Switch off combustion appliances if possible
  • Evacuate premises and buildings as quickly as possible
  • Call for help:
    - 112: single European emergency number
    - 18: Fire brigade
    - 15 : Samu
  • Do not return to the premises until you have received advice from a heating professional or the Fire Service.

 

For further information

For further information, please contact :
- Agence Régionale de Santé et de Seine-Saint-Denis on 01 41 60 70 00
- The Housing and Property Management Department on 01 43 08 96 96
- The Paris poison and toxicovigilance centre (CAP-TV) on 01 40 05 48 48
- A qualified professional: plumber/heating engineer, chimney sweep

What is Diogenes syndrome?

Diogenes syndrome is a form of behavioural disorder with a tendency to accumulate objects (syllogomania), neglect of personal and domestic hygiene and, more often than not, pronounced social isolation without the slightest need to complain about the situation.
All these conditions are conducive to unhealthy living and the deterioration of the homes in which people with Diogenes syndrome live.

In a very large number of cases, this syndrome appears after a psychological shock such as the death of a loved one or a radical change in circumstances. It mainly affects the elderly.

What can we do?

Faced with such a medico-social situation, the question that arises for everyone, and in particular the medical services, is: is this a pathological reaction or a lifestyle choice?
French law does not oblige doctors to intervene on behalf of anyone who is fully capable. The freedom of others must always be respected.

But are there limits? At what point do doctors intervene?
Since the majority of sufferers live in denial, the approach must be rigorous, consistent and, above all, tactically sound. The wrong approach could have irreversible consequences for the patient. Care must therefore be taken.

The housing and property management department works in conjunction with the Ville-Evrard CMP and social services to try and provide the best possible support for people suffering from this syndrome.

What are bed bugs?

Bed bugs are insects visible to theeye nude and measure between 3 and 7 mm. They are wingless and can be identified by their brown colour. They are generally found in along the seams of mattressesIt can also be found in cracks in walls and floors.
This pest is active mainly at night and feeds on human blood.

Video link : (19) Bed bug tutorial - YouTube

What nuisance does this insect cause?

Bed bug bites cause itching, which can lead to sleep disturbance, fatigue and anxiety.
The symptoms caused by bedbug bites can vary from person to person. Some people have no reaction at all to the bites. Others may experience more severe reactions, such as hives or a more intense allergic reaction.

The main symptoms

  • Red blisters similar to those caused by mosquito bites
  • Itching that can sometimes be strong and very unpleasant. The intensity of the itching is greatest early in the morning, but diminishes over the course of the day.

Bed bugs do not transmit any diseases to those bitten.

Victims of an infestation may eventually feel ashamed and live in isolation.

If your home is infested with bedbugs, you can get advice from a specialist:
Doctor IZRI - Parasitology department
Avicennes Hospital
125 rue de Stalingrad - 93 000 Bobigny - France
01.48.95.56.52

What are the current regulations on bedbugs?

In France, there are no specific regulations governing the control of bed bugs. In the event of an infestation, treatment is the responsibility of the occupier. However, the occupant can arrange with their landlord for a financial contribution to be made. However, the latter is under no obligation to accept.

How do you combat bed bugs in the event of an infestation?

Non-chemical pest control is an essential part of bedbug eradication. When carried out properly and when the infestation is not major, it can be enough to eradicate bedbugs without the use of insecticides.

1. Preparation

  • Caulk and seal all complaints, cracks and electrical ducts (after switching off the power) with silicone sealant and collect any loose coverings.
  • Stick double-sided tape around the bed frame and in the path of bedbugs to trap them as they move.


2. Linen and objects

  • Place infested linen (bed linen, clothes, etc.) and curtains in sealed bin bags so that they can be moved from one room to another, then machine wash at 60° and/or tumble dry in the "ready to store" function.
  • Put small items and non-washable laundry in a freezer bag in the freezer for 72 hours at -20°C.
  • Throw away any unnecessary items in sealed bin bags.
  • Wrap objects and furniture in closed bags or plastic film before removing them from infested rooms.
  • Do not shake the bedding out of the window.
  • Do not leave potentially infested objects in the street or on your doorstep.


3. Vacuum cleaning

  • Thoroughly vacuum the 2 sides of the mattress, the frame and the bed slats.
  • Vacuum all the nooks and crannies (skirting boards, loose wallpaper, floorboards, cracks, etc.).
  • Vacuum your shoes before leaving infested rooms.
  • Repeat suctioning twice a day for around 10 days.
  • After each aspiration, dispose of the aspiration bag in a hermetically sealed bin liner.
  • Clean the suction tubes and tips with soapy water after each use.


4. Heat cleaning

  • After vacuuming, thoroughly clean the affected areas (mattresses, sofas, floors, nooks and crannies, cracks, upholstery, etc.) using a dry heat appliance (180°C) or a steam cleaner (110 to 180°C and 4 to 6 bars of pressure).

What is it all about?

Whether it's soil, air or water pollution caused by professional activities, the housing and property management department can intervene when these are likely to affect the health of residents.

Should I contact the DRIEE (Direction Régionale et Interdépartementale de l'Environnement et de l'Energie) or the local authority?

The authority responsible for pollution treatment depends on the type of business activity.

In Île-de-France, the DRIEE intervenes in cases of pollution caused by the activities of facilities classified for environmental protection (ICPE). These are installations or factories likely to generate risks (to health or safety) or nuisances for neighbours or the environment, and which are subject to special regulations.

If you are inconvenienced by the operation of an ICPE, you can send a complaint form to the Préfecture de la Seine-Saint-Denis, which will register your report and forward it to the DRIEE.

However, if the activity is not classified, it may be referred to the Housing and Property Management Department.

The actions of the Housing and Property Management department

The health inspector from the housing and property management department will carry out an on-site visit, possibly accompanied by inspectors from the DRIEE or the Laboratoire central de la Préfecture de Paris (LCPP). In the event of proven pollution, the facility manager will be given formal notice to remedy the situation within a certain timeframe.

Once the time limit has expired and no response has been received from the establishment, the housing and property management department will be obliged to take coercive measures, which may go as far as issuing a municipal order for the administrative closure of the facility or business.

Open-air burning

Burning waste in the open air is banned in towns and cities by the departmental health regulations (article 88). This ban is also reiterated in the circular dated 18 November 2011.

Fighting noise

Although noise is a sign of life, it is now one of the major concerns of the French. Noise has gone from being a mere nuisance to a genuine public health problem, affecting the quality of daily life of many of our fellow citizens (sleep disturbance, fatigue, stress, etc.).

This particular attention from the public is reflected in an increased demand for intervention from the public authorities, both to reduce noise pollution caused by transport or various activities, and to arbitrate noise-related neighbourhood disputes.

What do the regulations say?

Noise regulations are complex: different regulations apply to different types of noise.

Noise from activities

This is noise from professional, sporting or leisure activities that are organised on a regular basis. More often than not, it is noise caused by businesses that are not classified as ICPE.

In this case, the health inspector will make an appointment with both parties to try to reach an amicable settlement. If no solution is found at the meeting, the inspector will call on the Agence Régionale de Santé (ARS) to carry out an acoustic measurement. Following this measurement, and depending on the results obtained, the Housing and Property Management Department will enforce the legislation in force.

Construction noise

Construction sites are, by their very nature, noisy activities. Depending on the nature of the work, the constraints and the site environment, each site is unique. As a result, it is impossible to set a noise level limit that is appropriate for all situations. This is why no regulatory limit has been set in terms of noise levels that must not be exceeded.

In this case, the nuisance to the peace and quiet of the neighbourhood is characterised by one of the following circumstances:
- failure to comply with the conditions laid down by the competent authorities either for carrying out the work or for using or operating materials or equipment
- the lack of appropriate precautions to limit this noise
- abnormally noisy behaviour

Behavioural noise

This is noise caused by neighbours: barking dogs, music players, DIY and gardening tools, household appliances, noisy games played in inappropriate places, firecrackers or fireworks, shouting, etc.

The offence is committed if the noise causes a nuisance to the peace and quiet (or health) of the neighbourhood, day or night, by :
- its duration
- and/or its repetition
- and/or its intensity

It is sufficient for any one of these three criteria to be present for the offence to be constituted. There is therefore no need to measure the noise.

If you encounter this type of noise, please contact the City's Mediation Department on 01 43 08 96 96.

Combating the accumulation of waste on private plots

One of the Municipality's priorities is to offer the people of Nocé a welcoming living environment. That's why the accumulation of waste on private plots is controlled, as it can be a source of nuisance for neighbours. Apart from the visual aspect, organic matter can attract rats and other rodents, and pollutants can contaminate the environment.

Hygiene and health department initiatives

Waste on private property

If the waste is on private property, the health inspector of the Housing and Property Management Department carries out an on-site inspection.

If the waste is likely to affect the health of neighbours or the environment (inert waste is not, by definition, a source of danger), the owner of the plot is informed of the presence of waste on the plot and is given formal notice to remove it and clean up the plot within one month, in accordance with article L.541-3 of the Environmental Code.

If, on expiry of the deadline, the owner of the plot has not complied with the formal notice, the City may remove the waste at the owner's expense.

Waste in public spaces

When waste is present in public spaces, it is withdrawn by the service provider of the Communauté d'agglomération Grand Paris Grand Est.

So if you notice any litter on the public highway, please contact the GPGE:

📍 11 boulevard du Mont d'Est - 93 160 Noisy-le-Grand
📞 08 00 50 49 36
Monday to Friday, 9am to 5pm

The principle

Under the General Code of Local Authorities, the Mayor is responsible for ensuring compliance with food hygiene regulations for all commercial activities, associations and public events.

Health risks

Consumption of foodstuffs contaminated by a physical, chemical or microbiological agent can have harmful consequences for consumer health, leading to various illnesses such as salmonellosis or listeriosis.

A control mission

Throughout the year, sworn inspectors from the Housing and Property Management department carry out checks following reports in food and catering establishments: restaurants, snack bars, fast food outlets or takeaways, shops, grocery shops, supermarkets, etc.

During their visits, and in accordance with European regulation 852/2004 on the hygiene of foodstuffs, the inspectors carry out a wide range of checks: general condition of the premises, cleaning and maintenance, hygiene of the premises and staff, handling of foodstuffs, storage conditions, etc.

Following the visit, an inspection report is drawn up. If any anomalies are detected, this report is followed by a letter of warning or formal notice, specifying a deadline for compliance. At the end of the deadline, a second inspection is carried out to ensure compliance. In the event of a serious breach of hygiene rules, the mayor may close the establishment immediately.

When should I report a problem?

There must be a good reason for filing a report. You can file a report if you have bought a product with an expired use-by date, observed a lack of hygiene or a nuisance in a shop, or contracted a pathology after consuming a product from a catering establishment.

You must indicate the name and address of the food business and the subject of the complaint.

An investigation will then be carried out to determine the cause or causes of the nuisance and to help the retailer eliminate the risk of contamination.

You can also contact the Direction Départementale de la Protection des Populations by e-mail: ddpp@seine-saint-denis.gouv.fr

An advisory role

Shopkeepers can contact the Hygiene and Health Department for information on their hygiene obligations.

The educational approach implemented by the SHS is aimed at protecting foodstuffs destined for consumers from contamination.

Useful links

➡️ Food hygiene : http://www.economie.gouv.fr/dgccrf/Publications/Vie-pratique/Fiches-pratiques/Hygiene-alimentaire

➡️ The hygiene package: http://agriculture.gouv.fr/le-paquet-hygiene

➡️ Biological hazard cards transmissible through food: https://www.anses.fr/fr/content/fiches-de-dangers-biologiques-transmissibles-par-les-aliments

Health and hygiene

Service Habitat Gestion Immobilière
Hôtel de Ville - Neuilly-sur-Marne BP40

📍 1 place François Mitterrand
93330 Neuilly-sur-Marne
 
📧 habitat.gestionimmobiliere@neuillysurmarne.fr

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